Privacy Policy

1. Introduction

ElderFacts is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our Site (a research service that turns the public federal nursing-home record into readable, source-linked pages, professional workups, and a free lookup).

2. Commitment to Your Data

WE DO NOT SELL YOUR DATA. UNDER ANY CIRCUMSTANCES. We maintain a strict zero-tolerance policy on data sales. Your personal information is never sold, licensed, or rented to third parties for marketing purposes. This commitment is absolute and applies to all current and future business operations.

3. Information We Collect

A. Information You Provide Voluntarily

• Account registration details (such as your email address) when you create a free account.
• Contact information (name, email) submitted via contact forms or requests.
• Preferences for receiving updates you have asked for.

B. Automatically Collected Information

• Device Data: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on the Site, referring websites.
• Cookies: We may use first-party session cookies to operate the Site. These do not track you across unrelated websites.

4. How We Use Your Information

We use your information solely for:

1. Providing Services: Responding to your inquiries and delivering requested information and workups.
2. Improving the Site: Analyzing aggregate traffic patterns to optimize content and experience.
3. Communication: Sending updates you have requested.
4. Legal Compliance: Meeting legal obligations (e.g., record retention).

5. Data Sharing and Disclosure

No Sale of Data: We do not sell, rent, lease, or otherwise monetize your personal data to third parties. This includes marketers, data brokers, advertisers, or analytics vendors.

Permitted Disclosures (Exceptions): We may share your data only in the following limited circumstances:

• With Your Consent: When you explicitly authorize a specific sharing action.
• Service Providers: Trusted vendors who help operate the Site (e.g., email or hosting providers) under strict confidentiality obligations.
• Legal Requirements: If required by subpoena, court order, or law enforcement request.
• Business Transfer: In the unlikely event of a merger or acquisition, data may be transferred as part of the business assets. You will be notified, and the successor must uphold this Privacy Policy.

6. Trackers and Analytics

ElderFacts does not embed third-party advertising networks or cross-site tracking on the Site. What you look up is not shared with advertisers or data brokers. Any measurement of Site usage we perform is first-party and aggregate, and is never sold or used to profile you across other websites.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (Right to be Forgotten).
• Opt out of communications.
• Confirm your data is not being sold (see Section 2).

10. Children's Privacy

This Site is directed to legal and other professionals and to adults researching nursing-home care; it is not directed to children. We do not knowingly collect personal information from children under 13.

11. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via a prominent notice on our Site.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: privacy@elderfacts.com.