Relevant Contact Points in Alabama

The state's health-care-facility licensing and survey agency. Mailing address: P.O. Box 303017, Suite 700, Montgomery, AL 36130-3017.

Provides statewide consumer-protection advocacy for residents of nursing homes, assisted living facilities, specialty care facilities, and boarding homes, resolving resident complaints, protecting resident rights, and educating residents, families, and facility staff.

Investigates and prosecutes fraud against the Alabama Medicaid program and by Medicaid providers, and investigates allegations of patient abuse in Medicaid-funded nursing homes and other long-term care facilities. It operates under the Attorney General with federal oversight and matching funds.

The office's consumer-complaint intake, mediation, and deceptive-trade-practices-enforcement unit; its consumer attorneys enforce the deceptive trade practices act, data breach, civil human trafficking, and other consumer protection laws.

The public intake channel for filing a complaint, including against a medical provider, biller, or debt collector, with a routing field to address the complaint to units such as Medicaid Fraud or General Civil.

Handles balance-billing and ground-ambulance-reimbursement consumer complaints; Alabama routes general surprise-billing compliance through Department of Insurance Bulletin 2022-01, and ground-ambulance protection under Insurance Code Chapter 27-65 is enforced by the Department of Insurance rather than the Attorney General.

Administered by the Alabama Department of Senior Services, it provides free Medicare, Medigap, and long-term-care insurance counseling.

Handles pharmacy and consumer complaints against pharmacy benefit managers operating in Alabama.

A contact directory for senior health-insurance matters, listing the Alabama Department of Senior Services (the SHIP administrator) alongside CMS/Medicare and the Social Security Administration.

The joint agency licensing and disciplining Alabama physicians, osteopathic physicians, and related practitioners, and the recipient of the malpractice-judgment reporting duty under Section 34-24-56/-57.

The commission's main web page.

The state's labor, workforce, unemployment-compensation, and workers'-compensation regulator.

A contact directory by division, including Unemployment Compensation, Employment Services, Workers' Compensation, Labor Market Information, Inspections (Mining, Boilers, and Elevators), Child Labor, Hearings & Appeals, Legal, Secretary of Labor, and Media Requests.

The state's retail-food program office.