Relevant Contact Points in Alaska

The state licensing and oversight agency for assisted living homes.

The Alaska State Survey Agency for hospitals, nursing and long-term care facilities, and other CMS-certified providers.

Contact information for the Alaska Office of the Long-Term Care Ombudsman.

Investigates and prosecutes Medicaid fraud and the abuse, neglect, or financial exploitation of patients in any facility accepting Medicaid funds.

The parent division that houses Residential Licensing and the Central Intake Unit, and links to the Long-Term Care Ombudsman. The division also lists office addresses in Anchorage, Juneau, and Fairbanks.

The lead office for consumer complaints about deceptive medical billing or debt-collection practices under the UTPCPA.

The state's intake channel for reporting suspected Medicaid billing fraud or facility patient abuse, neglect, or financial exploitation.

The division's contact page, listing its Anchorage and Juneau offices along with a staff directory for the Director, Consumer Services, Investigations, and Licensing units.

The intake contact for filing a standard, expedited, or experimental/investigational external review of a denied health insurance claim.

Provides free one-on-one Medicare and Medicare-supplement counseling.

The intake route, via the Division's licensing and hearings staff, for a network pharmacy to request a director's hearing over an adverse pharmacy benefits manager reimbursement decision under AS 21.27.950(e).

The board is composed of five physicians, one physician assistant, and two public members appointed by the governor, and is staffed by the Division of Corporations, Business and Professional Licensing.

Publishes a staff directory, including the Director, Market Regulation, Healthcare Program Coordinator, and Consumer Services specialists, for insurance-market and malpractice-insurance inquiries.

A state program housed in the Department of Revenue and administered by the Alaska Mental Health Trust Authority, protecting the rights, safety, and welfare of older Alaskans in assisted living homes and nursing homes statewide, including investigating complaints of abuse, neglect, exploitation, and undue influence.