Relevant Contact Points in Delaware

The Division of Health Care Quality's contact directory for its Office of Long-Term Care, covering New Castle County, Kent and Sussex Counties, and the Acute/Outpatient Office of Health Facilities Licensing and Certification.

The intake channel for reporting abuse or complaints about long-term care facilities, with an online complaint portal and a link to the Adult Abuse Registry.

Provides free, confidential advocacy for residents of nursing facilities, assisted living, and board-and-care homes under the federal Older Americans Act and Delaware law, with an online complaint form.

Investigates and prosecutes Medicaid provider fraud, criminal patient abuse, neglect, or mistreatment in health-care facilities including nursing homes, and financial exploitation of health-care-facility residents.

Handles consumer fraud and protection complaints for the Delaware Department of Justice.

Enforces Delaware consumer protection statutes and protects the public from consumer frauds and scams, including a Debt-Management Services hub for medical-billing and debt complaints under the Consumer Fraud Act, the Deceptive Trade Practices Act, and the Medical Debt Protection Act.

The 24-hour intake line for reporting suspected abuse, neglect, or financial exploitation of an adult age 18 or older, including predatory medical-billing or collection targeting of seniors.

General insurance-complaint intake for the Delaware Department of Insurance.

External review of health insurance claim denials; application questions go to the Consumer Services Division, and policy and panel-attorney inquiries go to the Department's Legal section.

The parent office of the Board of Medical Licensure and Discipline.

The unit's page.

The consumer-facing intake form for DPDPA complaints, such as when a business denies a consumer's data-access, correction, deletion, or opt-out request.

The Consumer Protection Unit's form for businesses to satisfy the notice-to-Attorney-General requirement under 6 Del. C. § 12B-102(d) when a breach affects more than 500 Delaware residents. Distinct from a separate consumer-notice model form referenced on the same page.

Delaware's umbrella state labor agency, housing the Division of Industrial Affairs (wage and hour, anti-discrimination, workers' compensation, construction enforcement), the Division of Employment & Training, the Division of Unemployment Insurance, and Delaware Paid Leave.