State protections

Relevant Contact Points in Idaho

The Minimum Public Data Every Decision Maker Should Have.

Who to call in Idaho

Idaho Department of Health and Welfare, Bureau of Facility Standards

The state's health-facility survey and licensing agency, serving as the State Survey Agency for CMS purposes.

Idaho DHW Residential Assisted Living Facilities (RALF) Program/Team

The unit that surveys and inspects Idaho residential assisted living facilities for initial licensure, annual renewal, and complaint investigations.

Idaho Commission on Aging, Long-Term Care Ombudsman Program

Advocates for the rights of residents in nursing and assisted living facilities, investigates complaints, and visits each licensed facility at least quarterly.

Idaho Office of the Attorney General, Medicaid Fraud Control Unit (MFCU)

Investigates and prosecutes Medicaid provider fraud and the abuse, neglect, exploitation, or financial misappropriation of patients in any Medicaid-funded facility, including hospitals and nursing homes.

Idaho Office of the Attorney General, Consumer Protection Division

The lead enforcer of the Idaho Consumer Protection Act and the office where a consumer files a medical-billing or debt-collection complaint through the site's online complaint form.

Call(208) 334-2424Toll-free(800) 432-3545Fax(208) 334-4151MailBldg 8 - First Floor, 11331 W. Chinden Blvd., BoiseWebag.idaho.gov ↗
Idaho Department of Finance, Consumer Finance Bureau, Collection Agency Section

The licensing regulator for collection agencies, debt counselors, debt buyers, and credit-repair organizations operating in Idaho, including medical-debt collectors. Also brought the enforcement action against Healthcare Revenue Recovery Group.

Idaho Department of Insurance

The state insurance regulator's main contact directory, listing its consumer-facing units and staff.

Idaho Department of Insurance, Consumer Affairs

The general insurance-complaint intake route, which advises filing an internal appeal with an employer health plan first and refers warranty (non-insurance) matters to the Idaho Attorney General's office.

Idaho Department of Insurance, External Review

The department's intake contact for external review requests.

Call(208) 334-4250Toll-free(800) 721-3272 toll-free in IdahoFax(208) 334-4398MailATTN: External Review, 700 W State St, 3rd Floor, Boise ID 83720-0043Webdoi.idaho.gov ↗
Idaho Department of Insurance, Pharmacy Benefit Market Examiner

The department's complaint contact for pharmacy benefit manager (PBM) issues.

Fax(208) 334-4398Emailpbmcomplaints@doi.idaho.govMailATTN: Pharmacy Benefit Market Examiner, 700 W State St, 3rd Floor, Boise ID 83720-0043Webdoi.idaho.gov ↗
Idaho SHIBA

The state's Medicare SHIP, housed inside the Department of Insurance, providing Medicare counseling through regional offices. Regional counseling offices are also located in Boise, Coeur d'Alene, and Pocatello.

Your Health Idaho

The state-based health insurance exchange created by Idaho Code § 41-6101 et seq., the only channel through which Idahoans can receive an advanced premium tax credit, offering ACA-compliant individual and small-group plans from Idaho's licensed carriers.

Idaho State Board of Medicine (Division of Occupational and Professional Licenses)

The state medical licensing board, which also intakes prelitigation panel filings and handles rulemaking and general inquiries under IDAPA 24.33.01.

Idaho Department of Insurance

The regulator for medical-malpractice liability insurers operating in Idaho.

Call(208) 334-4250Toll-free(800) 721-3272 Consumer HotlineMail700 W. State Street, 3rd Fl., P.O. Box 83720, Boise, ID 83720-0043HoursMonday–Friday 8:00 a.m.–5:00 p.m., except state holidays.Webdoi.idaho.gov ↗

Care-facility inspections

How nursing homes and care facilities in Idaho are inspected, licensed, and held to account.

11 laws · 4 enforcement actions · 4 guides · 2 court decisions

See the details

The laws 11

Predatory medical billing & debt

Idaho's protections against unfair medical bills and aggressive medical-debt collection.

10 laws · 4 enforcement actions · 2 guides · 3 court decisions

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The laws 10

Health insurance, LTC & Medigap

The rules governing health coverage, long-term-care insurance and Medigap in Idaho.

19 laws · 14 enforcement actions · 8 guides · 3 court decisions

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The laws 19

Know your rights 8

Orders & settlements 8

Official notices 7

Medical malpractice

An older patient's recourse in Idaho when a provider causes harm.

15 laws · 5 enforcement actions · 2 guides · 5 court decisions

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The laws 15

Elder financial exploitation

Idaho's protections against investment-adviser misconduct and financial exploitation of older investors.

1 law · 16 enforcement actions · 11 guides · 7 court decisions

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The laws 1

Know your rights 11

Privacy & data

How an older adult's personal information is protected in Idaho.

17 laws · 7 enforcement actions · 2 guides

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The laws 17

Orders & settlements

None on file yet — the federal backstop still applies.

Court decisions

None on file yet — the federal backstop still applies.

Age discrimination & caregiver leave

Workplace protections in Idaho relevant to older workers and the families who care for them.

10 laws · 10 guides · 5 court decisions

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The laws 10

Know your rights 10

Enforcement actions

None on file yet — the federal backstop still applies.

Orders & settlements

None on file yet — the federal backstop still applies.

Food-service inspections

How the places older Idaho residents are served meals are inspected.

14 laws · 11 enforcement actions · 7 guides

See the details

The laws 14

Know your rights 7

Enforcement actions 10

Court decisions

None on file yet — the federal backstop still applies.

Building a case in Idaho?

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A lens on the public record, not legal advice. Sources are official; verify against the primary text before you rely on it.

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