Relevant Contact Points in Michigan

The state survey and licensing agency for nursing homes, homes for the aged, adult foster care facilities and camps, hospitals, hospices, and SUD programs.

The independent, federally mandated resident-advocacy office under the Older Americans Act for nursing homes, homes for the aged, and adult foster care homes. It is operated by the Michigan Elder Justice Initiative and provides free, confidential advocacy at residents' direction.

The state's federally certified Medicaid Fraud Control Unit, one of 53 nationwide, which investigates and prosecutes Medicaid provider fraud and complaints of abuse and neglect in residential care facilities, and has authority to initiate civil actions for Medicaid overpayments.

The Attorney General's lead enforcer of the Michigan Consumer Protection Act, mediating consumer complaints, including medical-billing and debt-collection disputes, and referring matters for investigation and enforcement.

The Michigan Board of Collection Agencies' own licensing page for applying for or renewing a collection-agency license, which includes medical-debt collectors, plus board-meeting agendas, minutes, and licensee resources.

The DIFS office responsible for administering Michigan's surprise-billing consumer protections and for a nonparticipating provider's calculation-review or binding-arbitration request.

The department's contact information page, listing phone, fax, mail and email channels by topic.

The consumer-complaint and health-care-appeals filing channel, accepting complaints through an online form or by email, fax, or mail for specific forms. Handles specific forms, including the Treating Provider Certification for Experimental/Investigational Denials (FIS 2326) used in PRIRA appeals, by email, fax or mail.

The Patient's Right to Independent Review Act external-review program, where consumers and providers can search official Director determinations reversing or upholding a health insurer's adverse coverage decision.

Provides free, local, certified counseling on Medicare, Medigap, and long-term-care insurance.

The board's public point of contact within LARA's Bureau of Professional Licensing, and its own meeting-agendas-and-minutes page.

The board's own meeting-agendas-and-minutes contact page within LARA's Bureau of Professional Licensing.

The state's insurance regulator, including medical-malpractice insurance, and the consumer-complaint intake and industry-information contact point.

The state licensing and inspection bureau for nursing homes, homes for the aged, hospitals, and hospice agencies, and the contact point for nursing-home licensure complaints and enforcement.