State protections

Relevant Contact Points in Mississippi

The Minimum Public Data Every Decision Maker Should Have.

Who to call in Mississippi

Mississippi State Department of Health, Division of Health Facilities Licensure and Certification (HFLC)

Licenses and surveys Mississippi's nursing homes, personal-care homes and assisted-living facilities, home-health agencies, hospices, and other health facilities.

Call(601) 364-1100Mail143-B LeFleur's Square, Jackson, MS 39211; mailing P.O. Box 1700, Jackson, MS 39215-1700Webmsdh.ms.gov ↗
Mississippi Department of Human Services, Division of Aging and Adult Services, State Long-Term Care Ombudsman Program

Advocates for the rights of residents in nursing homes and assisted-living or long-term-care facilities, handling residents'-rights, discharge and eviction, and quality-of-life concerns confidentially and free of charge.

Call(601) 359-4500 MDHS main contactMail200 South Lamar St., Jackson, MS 39201Webmdhs.ms.gov ↗
Mississippi Attorney General's Office, Medicaid Fraud Control Unit (MFCU)

Investigates and prosecutes Medicaid-provider fraud and patient abuse, neglect, or exploitation, including at licensed care facilities.

Mississippi Attorney General's Office, Consumer Protection Division

Civilly enforces the Mississippi Consumer Protection Act and coordinates with the federal Fair Debt Collection Practices Act; the lead agency for a predatory-medical-billing unfair-practices complaint in Mississippi.

Mississippi Attorney General's Office, Consumer Complaint Form

Serves as the office's own case-management portal for filing a consumer complaint, including a UDAP or medical-billing complaint, for review by an AG consumer mediator.

Mississippi Insurance Department

Enforces Mississippi's balance-billing and assignment-of-benefits protection against health insurers and resolves provider and insured billing-assignment disputes; the Consumer Services Division and the Investigations and Consumer Protection Division are the relevant contact points for a balance-billing complaint against an insurer.

Mississippi Department of Human Services, Division of Aging and Adult Services, Adult Protective Services (Vulnerable Person Abuse Hotline)

Serves as the reporting line for financial exploitation of an elderly or care-facility resident, which can include a caretaker or facility improperly billing or taking a vulnerable resident's funds. It is distinct from the Attorney General's general unfair-practices complaint line and is not itself a Consumer Protection Act enforcement channel.

Mississippi Insurance Department (MID)

Serves as the department's consumer complaint intake for filing an Agent Complaint or a Company Complaint, including health-insurance claim complaints, with links to online and downloadable complaint forms.

Mississippi Insurance Department, Life and Health Actuarial Division

Receives external-review applications for denied health claims by mail and administers Mississippi's own external-review process, rather than routing to a separate independent review organization.

MailP.O. Box 79, Jackson, MS 39205Webmid.ms.gov ↗
Mississippi SHIP

Provides free one-on-one Medicare, Medigap, and long-term-care insurance counseling, administered by the MDHS Division of Aging and Adult Services.

Mississippi Board of Pharmacy, Pharmacy Benefit Manager (PBM) Licensing and Complaint Contact

Serves as the gateway for PBM license applications and renewals and the PBM annual financial-reporting requirement, and hosts the online PBM complaint intake, administered alongside the Insurance Department's PBM Prompt Pay Act enforcement.

Mississippi State Board of Medical Licensure

Licenses and disciplines physicians, osteopaths, podiatrists, and physician assistants in Mississippi. Relocated to this address on April 15, 2026.

Mail805 S. Wheatley Street, Suite 600, Ridgeland, MS 39157HoursMonday–Friday, 8:00 a.m.–5:00 p.m. Central TimeWebmsbml.ms.gov ↗
Mississippi State Board of Medical Licensure, Medical Enforcement Licensing System (MELS) Licensure Gateway

Serves as the Board's public license-verification and licensee-lookup portal.

Mississippi State Department of Health, Bureau of Health Facilities Licensure and Certification

Licenses and inspects nursing homes, personal care homes, hospitals, and other health facilities statewide.

Care-facility inspections

How nursing homes and care facilities in Mississippi are inspected, licensed, and held to account.

6 laws · 6 enforcement actions · 5 guides · 4 court decisions

See the details

The laws 6

Enforcement actions

None on file yet — the federal backstop still applies.

Predatory medical billing & debt

Mississippi's protections against unfair medical bills and aggressive medical-debt collection.

4 laws · 3 enforcement actions · 2 court decisions

See the details

Know your rights

None on file yet — the federal backstop still applies.

Official notices

None on file yet — the federal backstop still applies.

Health insurance, LTC & Medigap

The rules governing health coverage, long-term-care insurance and Medigap in Mississippi.

12 laws · 18 enforcement actions · 10 guides · 2 court decisions

See the details

The laws 12

Know your rights 10

Orders & settlements 12

Medical malpractice

An older patient's recourse in Mississippi when a provider causes harm.

8 laws · 9 enforcement actions · 5 guides · 4 court decisions

See the details

The laws 8

Orders & settlements 6

Elder financial exploitation

Mississippi's protections against investment-adviser misconduct and financial exploitation of older investors.

3 laws · 13 enforcement actions · 8 guides · 2 court decisions

See the details

Privacy & data

How an older adult's personal information is protected in Mississippi.

5 laws · 9 enforcement actions · 2 guides · 4 court decisions

See the details

Enforcement actions 9

Orders & settlements

None on file yet — the federal backstop still applies.

Age discrimination & caregiver leave

Workplace protections in Mississippi relevant to older workers and the families who care for them.

11 laws · 1 enforcement action · 4 court decisions

See the details

The laws 11

Know your rights

None on file yet — the federal backstop still applies.

Enforcement actions

None on file yet — the federal backstop still applies.

Food-service inspections

How the places older Mississippi residents are served meals are inspected.

5 laws · 8 enforcement actions · 5 guides

See the details

Court decisions

None on file yet — the federal backstop still applies.

Building a case in Mississippi?

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A lens on the public record, not legal advice. Sources are official; verify against the primary text before you rely on it.

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