Relevant Contact Points in Nebraska

Serves as the facility-licensing and survey authority for Nebraska health care facilities. Lisa Osborne's coverage area includes Acute Care, Behavioral Health, Long-term Care, Outpatient and In-Home Services, and Developmental-Disabilities Community-Based Services.

Advocates for nursing-home and assisted-living residents' rights and helps resolve resident concerns and complaints. The page includes a regional Ombudsman Contacts and Service Area map.

Has statewide criminal jurisdiction over Medicaid provider fraud and civil authority under the False Medicaid Claims Act, and reviews complaints of physical or neglect abuse and financial-exploitation abuse of patients at Medicaid-funded health care facilities.

Serves as the front-line report line for suspected abuse, neglect, or exploitation, which DHHS's Licensure Unit complaint process and the Attorney General's Medicaid Fraud page both direct facility-resident complainants to first.

Serves as the intake point for a Nebraskan's Consumer Protection Act or UDTPA complaint against a hospital, provider, or medical-debt collector. Nebraska has no separately staffed medical-debt or hospital-billing ombudsman line. A general, not consumer-specific, Constituent Complaint Form is also available by mail to the Constituent Services Division.

Provides the public with insurance information and assistance and examines consumer complaints. It is the Department's general point of contact for health-insurance and other insurance complaints. The page offers both an online complaint form and a downloadable complaint form.

Serves as a dedicated intake channel for pharmacists, pharmacy staff, policyholders, and patients to report PBM violations under the Pharmacy Benefit Manager Licensure and Regulation Act.

Must be filed with the Department within four months of an insurer's denial of a health-claim payment or coverage request.

Serves as the state's Medicare-counseling contact point, operated inside the Nebraska Department of Insurance.

Handles physician and osteopathic-physician licensure and discipline.

Investigates complaints against licensed, registered, or certified health care professionals, including physicians, for compliance with the Uniform Credentialing Act.

Administers the Nebraska Hospital-Medical Excess Liability Fund and the Residual Malpractice Insurance Authority.

Serves as Nebraska's securities regulator, housed within the Department of Banking and Finance.

This is the department's home page.