Relevant Contact Points in Nevada

The state facility licensing and survey agency for skilled nursing facilities, residential facilities for groups, adult day care, home health and hospice.

Receives and investigates complaints from residents of nursing homes, residential facilities for groups, and homes for individual residential care.

The state unit that investigates Medicaid provider fraud and patient abuse or neglect in Medicaid-funded facilities.

The front door for a deceptive-medical-billing complaint under the DTPA (NRS 598) or an itemized-medical-debt-statement complaint under NRS 439B.2841.

The licensing regulator for medical-debt collectors under NRS/NAC Chapter 649; its resources-and-complaints page lists the Collection Agency complaint channel.

Handles balance-billing arbitrations and external review under NRS 439B.700 through 760.

Handles insurance-related consumer complaints and questions statewide.

A secure online complaint form and description of the investigator-assigned complaint process for insurance-related disputes, including health insurance.

The state office that facilitates health-insurance external review and balance-billing arbitration requests.

Provides free, unbiased Medicare counseling statewide.

The state-based marketplace's consumer contact line for enrollment assistance.

The Division unit handling insurer filings and required industry reports, including long-term-care insurance suitability and replacement forms and Medicare-supplement required reports, and the carrier-facing regulatory contact for the Life and Health line of business.

Licenses physicians, physician assistants and related licensees under NRS Chapter 630; its directory of named license specialists is the Board's licensee-inquiry contact point.

Licenses D.O.s, osteopathic physician assistants and anesthesiologist assistants under NRS Chapter 633.