State protections

Relevant Contact Points in New Hampshire

The Minimum Public Data Every Decision Maker Should Have.

Who to call in New Hampshire

Bureau of Health Facilities Administration (HFA), NH Department of Health and Human Services, Office of Legal and Regulatory Services

The state survey and licensing agency for nursing homes, residential care and assisted living facilities, supported residential health care facilities, adult day programs, home health care providers, and hospices.

Office of the Long-Term Care Ombudsman (OLTC), NH Department of Health and Human Services

Advocates for residents of nursing homes, residential care and assisted living facilities, and other long-term-care settings.

Medicaid Fraud Control Unit (MFCU), New Hampshire Department of Justice

Investigates and prosecutes Medicaid-provider fraud and cases of abuse, neglect, or financial exploitation of residents of New Hampshire's licensed health-care facilities.

New Hampshire Attorney General, Consumer Protection and Antitrust Bureau

The front door for a medical-billing or debt-collection complaint under RSA 358-A or RSA 358-C.

Bureau of Elderly and Adult Services (BEAS)

The mandatory-reporting line for suspected financial exploitation of a vulnerable or elderly adult, including improper billing or misuse of a nursing-home or assisted-living resident's funds. Contact local police after business hours.

New Hampshire Insurance Department

The contact point for balance-billing and price-transparency questions that fall to the Insurance Department rather than the Attorney General.

Call(603) 271-2261Toll-free(800) 852-3416Mail21 South Fruit St, Suite 14, Concord, NH 03301Webnhhealthcost.nh.gov ↗
New Hampshire Insurance Department, Consumer Services

The general consumer-inquiry line for health-insurance questions.

New Hampshire Insurance Department, Consumer Services Division (CSD)

The Department's consumer-complaint intake page; CSD's mission is to educate residents about insurance products, assist residents navigating the industry, and investigate consumer grievances against licensees, including health insurers.

New Hampshire Insurance Department, External Review Organization Certification

The reference point for New Hampshire's certified External Review Organizations for health-care appeals and certified Independent Review Organizations for long-term-care benefit-trigger appeals.

ServiceLink Resource Center

New Hampshire's State Health Insurance Assistance Program (SHIP), administered through the NH Department of Health and Human Services' Bureau of Elderly and Adult Services. Local ServiceLink offices are available in every county.

New Hampshire Board of Medicine (Office of Professional Licensure and Certification)

Regulates and disciplines physicians and physician associates under RSA 329 and RSA 328-D.

New Hampshire Insurance Department, Consumer Services Division

The state insurance regulator's consumer-complaint and assistance line for insurance matters, including medical malpractice coverage.

DHHS Bureau of Adult and Aging Care Services (BAAS)

The state's adult-protective-services intake line for reports of abuse, neglect, self-neglect, or exploitation of a vulnerable adult under RSA 161-F:42 et seq.

DHHS Office of the Long-Term Care Ombudsman

Receives, investigates, and resolves complaints or problems concerning residents of long-term health care facilities, advocates on residents' behalf, and comments on legislation and regulations affecting long-term care residents. Referenced by name in RSA 151:26's mandatory transfer/discharge notice, RSA 161-F:10.

Care-facility inspections

How nursing homes and care facilities in New Hampshire are inspected, licensed, and held to account.

6 laws · 5 enforcement actions · 5 guides

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The laws 6

Enforcement actions

None on file yet — the federal backstop still applies.

Court decisions

None on file yet — the federal backstop still applies.

Predatory medical billing & debt

New Hampshire's protections against unfair medical bills and aggressive medical-debt collection.

22 laws · 2 enforcement actions · 3 guides · 2 court decisions

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The laws 22

Orders & settlements

None on file yet — the federal backstop still applies.

Health insurance, LTC & Medigap

The rules governing health coverage, long-term-care insurance and Medigap in New Hampshire.

15 laws · 12 enforcement actions · 6 guides · 3 court decisions

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The laws 15

Know your rights 6

Orders & settlements 8

Medical malpractice

An older patient's recourse in New Hampshire when a provider causes harm.

26 laws · 7 enforcement actions · 4 guides · 3 court decisions

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The laws 26

Elder financial exploitation

New Hampshire's protections against investment-adviser misconduct and financial exploitation of older investors.

2 laws · 13 enforcement actions · 1 guide · 5 court decisions

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Know your rights 1

Privacy & data

How an older adult's personal information is protected in New Hampshire.

11 laws · 4 enforcement actions · 3 guides · 3 court decisions

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The laws 11

Orders & settlements

None on file yet — the federal backstop still applies.

Age discrimination & caregiver leave

Workplace protections in New Hampshire relevant to older workers and the families who care for them.

41 laws · 12 enforcement actions · 2 guides · 7 court decisions

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The laws 41

Food-service inspections

How the places older New Hampshire residents are served meals are inspected.

18 laws · 6 enforcement actions · 4 guides · 1 court decision

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The laws 18

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A lens on the public record, not legal advice. Sources are official; verify against the primary text before you rely on it.

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