Relevant Contact Points in Ohio

Investigates and prosecutes Medicaid provider fraud and enforces Ohio's Patient Abuse and Neglect Law protecting elderly and disabled residents in Ohio's long-term care facilities.

A cross-section collaborative of Crime Victim Services, Consumer Protection, Health Care Fraud, Special Prosecutions, and the Bureau of Criminal Investigation, launched in 2014 to bolster investigation and prosecution of elder abuse cases, including in care facilities, and to connect victims and families with local and state resources.

Handles CSPA-covered billing and debt-collection disputes, including complaints routed through the Attorney General's online File a Consumer Complaint tool. Its section chief also serves on National Association of Attorneys General working groups on debt collection.

The intake channel for reporting a provider's upcoded, unbundled or otherwise false Medicaid billing, such as billing for services not provided or charging Medicaid more than the reasonable value of services. The same page separately routes private-insurance billing complaints to the Department of Insurance and Medicaid-eligibility fraud complaints to Job and Family Services.

The state Medicaid agency's enrollee hotline for enrollment and coverage questions.

The state's health insurance and general insurance consumer complaint line.

Ohio's State Health Insurance Assistance Program contact list, providing county-by-county local counseling coordinators and a statewide hotline for callers unable to reach a local coordinator.

Investigates suspected violations of Ohio insurance law and rules by licensed and unlicensed persons or entities, including unlicensed health benefit operators such as Thin Blue Line.

Handles physician, physician assistant, podiatrist and allied-professional licensing and discipline in Ohio.

Handles nursing home and facility licensure, certification and complaint investigation in Ohio.

The residents' rights advocate and complaint-resolution contact for nursing homes, assisted living, adult group homes and home-and-community-based services statewide, with 12 regional offices covering all 88 counties.

The Ohio Division of Securities' web portal, known as the STAR system.

The Consumer Protection Section's page, which includes the Economic Crimes division.

The Attorney General's general public inquiry and contact form, used to submit a written inquiry or complaint to the office online, including consumer privacy and data breach concerns.