Relevant Contact Points in Oklahoma

Licenses and surveys nursing homes, skilled nursing facilities, residential care homes, assisted living centers, continuum of care facilities, and ICF/IID facilities, and handles licensure and complaint investigations for adult day care centers.

Licenses and certifies home health, home care and hospice agencies and other non-long-term-care medical facilities, with a dedicated Complaints and Enforcement Division.

Administered by the Office of the Oklahoma Attorney General, this office serves residents of nursing homes, assisted living and similar adult care homes, and runs the volunteer Area Agency on Aging ombudsman network.

Investigates and prosecutes Medicaid fraud, abuse, neglect, and exploitation of patients by health care providers and facilities, including nursing homes and other long-term care facilities. Reports over $91 million recovered and 126+ criminal convictions in the last five years.

The lead state enforcer of the Oklahoma Consumer Protection Act and the point of contact for a predatory medical-billing or medical-debt-collection complaint. Processes thousands of consumer complaints a year and often resolves disputes through phone mediation, returning tens of thousands of dollars in refunds to consumers annually.

The channel through which a patient or family member can file a written complaint against a hospital, provider, or medical-debt collector for predatory billing or collection conduct under the Oklahoma Consumer Protection Act.

This division is the named enforcer of Oklahoma's 2025 hospital price-transparency and patient-collection-protection statute, monitored partly by evaluating complaints made to the Department. Its primary, longstanding mission is Medicare- and Medicaid-style hospital licensing and quality-of-care complaints, not medical billing specifically. The Department was given this billing-compliance complaint role by the 2025 price-transparency act; it is not a dedicated medical-debt hotline.

The general public point of contact for health-insurance complaints and questions.

The online complaint-filing intake for disputes with health insurers, HMOs and other regulated entities.

The Oklahoma SHIP office, housed inside OID, that counsels Medicare beneficiaries on Medicare Advantage, Part D, and Medicare Supplement (Medigap) coverage.

Handles PBM license applications, renewals, and annual-statement review. Distinct from PBM enforcement, which the Attorney General's office now handles.

The office that took over PBM enforcement from OID in 2023; it accepts PBM Audit Integrity Act complaints, PBM patient and consumer complaints, pharmacist and pharmacy-staff complaints, and PSAO complaints.

This is Oklahoma's MD and PA licensing and discipline board. This page lists the board's contacts and departments.

This is Oklahoma's D.O. licensing and discipline board. This is the board's own contact page.