State protections

Relevant Contact Points in Rhode Island

The Minimum Public Data Every Decision Maker Should Have.

Who to call in Rhode Island

Rhode Island Department of Health, Center for Health Facilities Regulation

Licenses, surveys, and enforces regulations against nursing facilities, assisted living residences, adult day care, home care and home nursing care providers, and hospices.

Office of the Rhode Island State Long-Term Care Ombudsman

Administered under contract by the Alliance for Better Long Term Care, this office advocates for residents of nursing homes, assisted living residences, and other care facilities and takes reports of suspected abuse. Housed under the RI Office of Healthy Aging.

Call(401) 785-3340Toll-free(888) 351-0808Mail25 Howard Avenue, Building 57, Cranston, RI 02920Weboha.ri.gov ↗
Rhode Island Office of the Attorney General, Medicaid Fraud & Patient Abuse Unit

The state's certified Medicaid Fraud Control Unit, investigating and prosecuting patient abuse and Medicaid provider fraud in Rhode Island nursing homes. Complaint intake is via the Medicaid Fraud Patient Abuse Unit Complaint Form.

Call(401) 274-4400 RIAG main lineMail150 South Main Street, Providence, RI 02903Webriag.ri.gov ↗
Rhode Island Office of the Attorney General, Consumer Protection Unit

General consumer-complaint intake for issues that impact the lives of Rhode Islanders, including billing disputes. An online Consumer Complaint form is linked from the page.

Call(401) 274-4400Mail150 South Main Street, Providence, RI 02903Webriag.ri.gov ↗
Rhode Island Office of the Attorney General, Health Care Unit

The dedicated intake for health-care-related complaints, including medical billing, to the Civil Division's Healthcare/Public Protection unit. The office does not represent individual consumers or give legal advice, and may refer complaints to another state, local, or federal agency with jurisdiction.

Rhode Island Department of Business Regulation, Division of Insurance

The state's insurance-consumer complaint intake for general insurance-related questions or help resolving an issue. Complaints can also be filed online.

Rhode Island Department of Business Regulation, Banking Division

Administers Debt Collector Registration under R.I. Gen. Laws Sec. 19-14.9-12 through the Nationwide Multistate Licensing System, serving as the licensing point of contact for the state's debt-collector regime, which reaches medical-debt collectors.

OHIC

Staff and consumer contact directory for the office, including named policy, legal, and compliance staff, plus general consumer assistance.

HealthSource RI

Provides enrollment and coverage assistance by phone and live web chat, in English and Spanish. Also offers live web chat support in English and Spanish.

Toll-free(855) 840-4774 enrollment/coverage assistanceHoursMonday–Friday 8 a.m.–6 p.m. (extended during Open Enrollment)Webhealthsourceri.com ↗
Rhode Island SHIP, Office of Healthy Aging

Provides one-to-one Medicare coverage counseling, also reachable through the Rhode Island Aging and Disability Resource Center.

Department of Health

A program-number directory including Health Professional Licensing intake for the Board of Medical Licensure and Discipline, the Complaint Unit, and Nursing Homes.

Board of Medical Licensure and Discipline

The board's official contact record on the Secretary of State's Open Meetings portal.

Care-facility inspections

How nursing homes and care facilities in Rhode Island are inspected, licensed, and held to account.

16 laws · 5 enforcement actions · 5 guides · 3 court decisions

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The laws 16

Enforcement actions

None on file yet — the federal backstop still applies.

Predatory medical billing & debt

Rhode Island's protections against unfair medical bills and aggressive medical-debt collection.

8 laws · 3 enforcement actions · 1 guide

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The laws 8

Court decisions

None on file yet — the federal backstop still applies.

Health insurance, LTC & Medigap

The rules governing health coverage, long-term-care insurance and Medigap in Rhode Island.

15 laws · 15 enforcement actions · 6 guides · 3 court decisions

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The laws 15

Know your rights 6

Orders & settlements 9

Medical malpractice

An older patient's recourse in Rhode Island when a provider causes harm.

19 laws · 6 enforcement actions · 5 guides · 7 court decisions

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The laws 19

Court decisions 7

Elder financial exploitation

Rhode Island's protections against investment-adviser misconduct and financial exploitation of older investors.

3 laws · 2 enforcement actions · 2 guides · 2 court decisions

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Privacy & data

How an older adult's personal information is protected in Rhode Island.

19 laws · 2 enforcement actions · 2 guides · 3 court decisions

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The laws 19

Orders & settlements

None on file yet — the federal backstop still applies.

Age discrimination & caregiver leave

Workplace protections in Rhode Island relevant to older workers and the families who care for them.

11 laws · 8 enforcement actions · 6 guides · 6 court decisions

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The laws 11

Food-service inspections

How the places older Rhode Island residents are served meals are inspected.

22 laws · 9 enforcement actions · 8 guides · 1 court decision

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The laws 22

Know your rights 8

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A lens on the public record, not legal advice. Sources are official; verify against the primary text before you rely on it.

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